Privacy Policy P111
Malaysia Member Data Protection

1. Introduction

P111 (p111.bar) is an online wagering platform operating to meet the needs of Malaysian players. We understand that your trust is our most valuable asset, and as a demonstration of that responsibility, we have established this Privacy Policy to transparently explain how we manage your personal information.

This policy applies to all registered members, website visitors, and anyone who interacts with the p111 platform — whether through our website, mobile app, or official communication channels. By using p111 services, you agree to the practices described in this document.

2. Data We Collect

P111 collects only the information genuinely required to provide a safe, fair, and regulatory-compliant service. The following are the categories of data we collect:

We do not collect sensitive data such as medical information, religious beliefs, or political affiliations. Full credit card numbers are never stored in our systems — all financial transactions are processed through trusted, PCI-DSS certified third-party payment providers.

3. How We Use Your Data

Every piece of information we collect is used for specific and legitimate purposes. P111 does not use your data beyond what is necessary for platform operations. Here is how we use your information:

• Account Management: To register your account, verify your identity, and securely process financial transactions.
• Platform Security: To detect and prevent fraud, multi-account usage, and suspicious activity.
• Regulatory Compliance: To fulfil legal obligations including anti-money laundering (AML) reporting and KYC requirements.
• Service Communications: To send transaction notifications, account updates, and important security alerts.
• Platform Improvements: To analyse usage patterns and continuously improve the overall user experience.
• Responsible Gaming: To monitor wagering patterns and provide support to members who need assistance.
• Personalised Offers: To provide relevant promotions and offers based on your gaming preferences (with your consent).

4. Data Sharing with Third Parties

P111 does not sell or rent your personal data to anyone. However, in certain situations, we need to share information with selected parties to ensure smooth platform operations and legal compliance:

• Payment Providers: Required transaction information is shared with licensed payment gateways to process your deposits and withdrawals.
• Technical Service Providers: Companies that assist us in maintaining platform infrastructure, cybersecurity, and analytics — all bound by strict confidentiality agreements.
• Regulatory Body: When required by law or a valid court order, we will disclose information to the relevant authorities.
• Game Partners: Game software providers may receive the minimum technical data required to process game results fairly.

5. Data Security

P111 invests seriously in security infrastructure to ensure your data is always protected. The security measures we implement include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers.
• Encryption of data stored in databases using the AES-256 algorithm.
• Two-factor authentication (2FA) is available for all member accounts as an added layer of security.
• Round-the-clock 24/7 security monitoring by our in-house cybersecurity team.
• Regular penetration testing conducted by certified independent third parties.
• Strict internal access controls — only authorised personnel may access member personal data.
• Automated encrypted data backups to ensure service continuity.

While we take all reasonable precautions, no system in the world can guarantee absolute 100% security. In the event of a data breach that may affect your information, P111 will notify you within 72 hours of becoming aware of it.

6. Cookie Policy (Cookies)

P111 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some sections of the p111 platform.

7. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by P111:

8. Protection of Children's Data

P111 strictly does not accept registrations from individuals under the age of 18. Our platform is not designed for, and does not intentionally collect personal data from, minors or underage individuals.

If we discover that a minor's personal data has been collected without proper age verification, we will take immediate action to:

• Suspend the account in question immediately.
• Permanently delete all related personal data from our systems.
• Return any remaining balance in the account.

9. Data Retention Period

P111 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable Malaysian law.

• Active Account Data: Retained for the entire duration your account remains active with P111.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial and anti-money laundering legal requirements.
• Communication Logs: Retained for 2 years from the date of last interaction.
• KYC Data: Retained for 5 years after account closure or end of business relationship.
• Analytics Data: Stored anonymously for a maximum of 3 years.

When your data is no longer required and there is no legal obligation to retain it, P111 will securely delete or destroy that data using methods that meet industry security standards.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the P111 Data Protection Officer (DPO) team is here to assist you.

You can reach us via:

• Live Support: Via the Live Chat feature on the P111 platform — available 24 hours a day, 7 days a week.
• Official Email: [email protected]
• Help Centre: Visit page FAQ us for answers to frequently asked questions.